Site Engagement Liaison - ICON plc

Description : Site Engagement Liaison. Company : ICON plc. Location : Sverige

As a Site Engagement Liaison you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. In this role you will be the main point of contact for investigative sites throughout a study life cycle and accountable for site start-up activities through activation. You will also be accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies
Your responsibilities will include:


  • Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
  • Collaborate with key stakeholders providing country/regional level input to protocol feasibility, country SOC and medical practices (as applicable) under supervision.
  • Maintain a thorough knowledge of assigned protocols
  • Conduct study start up activities at the site level including coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.
  • Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation.
• Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit
  • Responsible for relationship building and operational oversight of the site
  • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.)
  • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study
  • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.
  • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals eg. recruitment, data entry timelines etc).
  • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable
  • Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions.
  • Review Site Monitoring Reports
    • Drive monitoring efficiencies and best practices for study/region/program

You will need:

  • Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience)
  • Proficiency in local language preferred. English is required
  • Experience in site management with prior experience as a site monitor
  • Experience in start up activities through to site activation, conduct and close out activities
  • Demonstrated knowledge of quality and regulatory requirements in applicable countries

Why ICON?


Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.